AI-Powered DM Automation

Your AI Sales Team for Instagram & TikTok

Q: How does Instagram DM automation work?

Our AI connects to your Instagram Business account through the official Meta API. When someone sends a DM, our AI instantly analyzes the message, checks your Shopify inventory, and responds with accurate information about products, pricing, shipping, and more. It works 24/7 without any manual intervention.

Q: Is TikTok DM automation allowed by TikTok?

Yes! Our platform complies with TikTok's API guidelines and terms of service. We use official TikTok Business APIs to ensure your account stays safe and compliant. TikTok encourages businesses to use automation tools to improve customer service response times.

Q: Can the AI bot handle complex customer questions?

Absolutely. Our AI is trained on e-commerce conversations and can handle product questions, shipping inquiries, return policies, discount codes, and order tracking. If a question is too complex, it can seamlessly hand off to a human team member with full conversation context.

Q: How do I integrate with my Shopify store?

Integration takes less than 5 minutes. Simply install our Shopify app, connect your Instagram and TikTok Business accounts, and our AI will automatically sync your product catalog, inventory levels, and order data. No coding required.

Q: Will customers know they're talking to an AI?

You can choose! Our AI can introduce itself as an automated assistant, or you can configure it to respond naturally without disclosure. We recommend transparency, as customers appreciate fast, accurate responses regardless of whether it's AI or human.

Q: What happens if the AI doesn't know the answer?

If our AI encounters a question it can't confidently answer, it will politely let the customer know and offer to connect them with your team. You'll receive a notification and can take over the conversation seamlessly from where the AI left off.

Q: How much does Instagram DM automation cost?

Plans start at $79/month (or $63/month billed annually) for up to 1,000 messages. This includes Instagram, Shopify integration, and 24/7 AI responses. Higher tiers add TikTok, WhatsApp, and more features. We offer a 14-day free trial with no credit card required so you can test it risk-free.

Q: Can I use this for multiple Instagram and TikTok accounts?

Yes! All plans include support for unlimited Instagram and TikTok Business accounts. Perfect for agencies managing multiple clients or brands with multiple social media profiles.

Never miss a DM again. AI responds instantly, 24/7, turning conversations into revenue while you sleep.

No credit card required • Setup in 5 minutes • Cancel anytime

Conversations3

Emma S.

Thanks for the quick reply!

📸

Jake M.

What colors does it come in?

🎵

Sofia R.

Order received, thank you!

💬

Emma S.

Active now

📸 Instagram

Hi! Is the blue dress still available in size M?

2:34 PM

AI Response

Hi! Yes, the Azure Midi Dress is available in Medium. We have 3 left in stock. Would you like me to send you the direct checkout link?

2:34 PM

Yes please! Does it ship to Canada?

2:35 PM

AI Response

Absolutely! We ship to Canada. Standard shipping is $12 (5-7 days) or Express is $24 (2-3 days). Here's your checkout link: shop.link/azure-m 💙

2:35 PM

AI Active

Handling 12 chats

Shopify Synced

247 products

Sale Completed!

Azure Dress - $89.00

Seamlessly integrates with your favorite platforms

🛒Shopify

📸Instagram

🎵TikTok

💬WhatsApp

Ⓜ️Meta

<2 sec

Response Time

Instant AI replies

24/7

Always Online

Never miss a DM

Platforms

Instagram, TikTok, WhatsApp

5 min

Setup Time

No code required

Your DMs are a goldmine. But you're leaving money on the table.

Every unanswered message is a customer choosing your competitor instead.

85%

of customers expect a response within 10 minutes

But you can't be online 24/7. Every missed DM is a lost opportunity.

$3,000+

per month for a social media manager

Hiring help is expensive. That cuts directly into your margins.

Generic

auto-replies annoy customers and kill sales

Canned responses feel robotic. Customers want real answers, not templates.

See the Difference

Without ReplyHQ

Missed DMs while you sleep
Hours spent answering same questions
Lost sales from slow responses
No product info in conversations
Can't scale without hiring

With ReplyHQ

24/7 instant AI responses
AI handles FAQs automatically
Convert leads in seconds
Real-time Shopify integration
Scale infinitely with AI

Simple Setup

Up and Running in Under 10 Minutes

No code, no developers, no complicated setup. Just connect, train, and automate.

2 minutes

Connect Your Accounts

Link your Instagram, TikTok, or WhatsApp business accounts. Connect your Shopify store to enable real-time product data.

One-click Instagram connection
Shopify OAuth integration
Multi-platform support

5 minutes

Train Your AI

Your AI automatically learns your products, pricing, and brand voice. Customize responses and set escalation rules.

Auto-imports product catalog
Learns from your FAQs
Customizable tone & style

Instant

Start Automating

Go live and watch your AI handle customer conversations 24/7. Monitor, refine, and watch your sales grow.

24/7 instant responses
Real-time analytics
Human handoff when needed

No credit card required • Free 14-day trial

The Solution

Your AI Sales Assistant for Instagram & TikTok

ReplyHQ combines powerful AI with your Shopify store to create the ultimate customer experience across all platforms.

Intelligent AI That Understands Context

Our AI doesn't just respond—it understands. It handles complex questions, remembers conversation history, and knows when to escalate to a human.

Natural language understanding
Context-aware responses
Learns your brand voice
Smart escalation to humans

Customer

Active now

📸 Instagram

Hi! Is the blue dress still available in size M?

2:34 PM

AI Response• Instant

Hi! Yes, the Azure Midi Dress is available in Medium. We have 3 left in stock. Would you like me to send you the direct checkout link?

2:34 PM

Yes please! Does it ship to Canada?

2:35 PM

AI Response• Instant

Absolutely! We ship to Canada. Standard shipping is $12 (5-7 days) or Express is $24 (2-3 days). Here's your checkout link: shop.link/azure-m 💙

2:35 PM

Integrations

Connect Your Entire Stack

Seamlessly integrate with the platforms you already use. More integrations added every month.

🛒

Shopify

Live

Real-time product data, inventory, and order tracking

Product catalog syncLive inventoryOrder lookupPrice updates

📸

Instagram

Live

Automated DM responses for your Instagram business account

DM automationStory mentionsComment repliesQuick replies

🎵

TikTok

Live

Engage with customers from your viral TikTok content

DM responsesShop integrationComment automationLead capture

💬

Live

WhatsApp Business API integration for global reach

Business APITemplate messagesRich mediaCatalog sharing

Coming Soon

🔮

WooCommerce

Connect your WooCommerce store for product data

Product syncOrder trackingInventory statusPrice lookup

Coming Soon

💭

Messenger

Facebook Messenger automation for your Facebook page

Page messagesAd responsesComment repliesLead gen

Need an integration we don't have? Let us know

Limited Spots Available

Become a Founding Member

Join our first 100 customers and get exclusive benefits that will never be offered again. Help us build the future of DM automation.

spots left

100

total spots

members joined

40% Lifetime Discount

Lock in early-adopter pricing forever. Your rate never increases.

Direct Founder Access

Personal Slack channel with our team. Get answers in minutes, not days.

Shape the Roadmap

Your feedback directly influences what we build next. You vote, we ship.

Founding Member Badge

Exclusive recognition as one of our first 100 customers forever.

Ready to Join the Founding Team?

Start your free 14-day trial and claim your founding member spot today.

No credit card required • Cancel anytime

Simple Pricing

Choose Your Plan

Start free, upgrade when you're ready. No hidden fees.

Starter

Perfect for small stores getting started

$63/month

Save $192/year

Billed $756 annually

1,000 messages/month
1 Instagram account
Shopify integration
Basic AI responses
Email support

Got Questions? We've Got Answers

Everything you need to know about ReplyHQ and AI DM automation.